Strategy & PerformanceMay 22, 2026
Course Completion Rates Are Killing L&D Credibility
Why completion is an activity metric, not evidence of business impact, and why learning teams need to measure application, behavior, and performance.
Insights
Ideas about learning, AI, systems, and performance.
I write about the questions behind the work: how learning becomes a business capability, how AI changes the way we work, how systems enable scale, and how we measure whether anything actually changed.
Featured Series
Beyond Content Creators
The Evolution of Instructional Designers into Strategic Partners
A six-part series exploring the capabilities that move instructional designers beyond content creation and toward strategic partnership, performance, and organizational influence.
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Why Compliance Training Fails and How to Fix It
July 14, 2026 - 06
Instructional Designers Must Think Like Systems Leaders
August 3, 2026
Explore the thinking
A curated collection organized around the themes that shape my work: strategy and performance, AI and intelligent work, systems and design, leadership and people.
AI & Intelligent WorkMarch 31, 2026
From Prompts to Bots: Building Your AI Team
A practical progression from one-time prompting toward reusable AI assistants and workflows that can extend individual and organizational capability.
AI & Intelligent WorkMay 5, 2026
AI + Human Intelligence: From Data to Decisions
Exploring the complementary strengths of AI and human judgment, creativity, context, and decision-making.
Leadership & PeopleMarch 17, 2026
Don't Rate the Smile. Rate the Skill.
Why facilitator evaluation should measure observable, coachable behaviors and delivery effectiveness rather than personality or popularity.
Also from the archive — craft & method
Systems & DesignApril 28, 2026
Storyline Isn't Broken. Your Logic Is
A practical look at how trigger order, variables, states, and design logic shape reliable Storyline experiences.
Systems & DesignOctober 26, 2022
Using ADDIE with Agility
Why agility and ADDIE do not need to compete, and how flexible thinking can make established frameworks more adaptive to changing business needs.
The Conversation Continues
I’m always exploring what’s next.
I regularly write about learning strategy, AI enablement, systems thinking, performance, and the evolving role of learning in organizations.
The articles featured here are a curated selection. For my latest thinking, follow me on LinkedIn.
Explore My Latest ArticlesFrom Ideas to Practice
Thinking matters most when it changes the work.
Explore how these ideas show up in real strategies, systems, and solutions.